Information, Terms, and Policies...

The Colour Cafe is honored to be able to bring the makeup that we love so much to others, so that everyone can enjoy the undeniable quality and excellent product line of Barescentsations

 
Please familiarize yourself with our terms & policies prior to purchasing, and feel free to email us should you have any questions regarding any of the products we carry.
 

ordering & payments...

 

.  Please note that Bare Escentuals products can not be ordered online.

Download 

Order Form 
For Email or Fax

Check Your
Order Status Here For Orders Assembled Online

 

Check Your
Order Status Here For All Other Orders

 
 

 

 

 

Official PayPal Seal

 

 
Come visit our Full Service Spa !!

Serenities Spa

590 Commerce street

Thornwood, N. Y.

We accept credit card payments and payments through PayPal.  Ordering is easy.  Just call  914-384-4604 or email us at info@thecolourcafe.com

shipping (domestic)...

In-stock items are normally shipped within 24 to 48 hours of receiving payment excluding weekends and Holidays.  We will send an email confirmation that payment has been received when an order has been placed.  Occasionally an item may be out of stock, in which case we will notify you as soon as possible.  All domestic shipping costs are determined at time of checkout through our shopping cart.  Orders totaling $30.00 and over to the continental United States qualify for free shipping.  Orders totaling under $30.00 will be charged a $3.50 shipping fee.  Orders totaling under $50.00 will ship by USPS First Class mail.  Orders totaling  $50.00 and over will ship by USPS Priority Mail.  A Priority shipping upgrade is available for orders totaling under $50.00, and it may be purchased as an option at an additional cost  during checkout.  Please take into account that order processing time remains 24 to 48 hours, and express overnight shipping applies to the in-transit shipping time only. We can not guarantee that a carrier providing overnight shipping will deliver on time.

Subtotal:

under $30 $30 - $50 over $50

First Class:

$3.50

Free

Free

USPS Priority:

$5.00 

$5.00

Free

International

 

 

$20.00

USPS Express:

$18.50

$18.50

$18.50

If you would like Express shipping but need delivery to a P.O. Box, you must use the USPS Express shipping option.

 

Non-continental U.S. destinations will be higher, email us for a quote if necessary.

cancellations, refunds, & returns...

Due to the nature of these products, all sales are final and a refund or exchange will be granted only in the event of a defective product or if an incorrect item was shipped.  If you are unsure about what shade or product to purchase, we offer many of the most popular products in sample sizes.  Please take advantage of these samples to determine which is best for you to assure your satisfaction prior to purchasing a full-size item.  If you do not see what you are looking for, please email and ask.  Orders that are cancelled prior to shipping will be assessed a restocking fee of 25% to cover the expense of processing the order.  While we do our best to accurately display the colors of the products we carry, consideration must be given to the fact that the colors of the images contained in this website may appear differently on different monitors, and how the images appear on any individual monitor is beyond our control.  All items are inspected prior to shipping, but we do understand that sometimes there may be an instance where an item is defective and such defect is not detectable by mere inspection.  In such a case, the item will be replaced upon the return to us of the defective one.  All items must be approved for exchange prior to  shipping them back to us or they will not be accepted.  The Colour Cafe is to be notified immediately via email of any problem with an item within 7 days of customer receipt.  Items held longer than 7 days will be deemed by us to be acceptable to the customer.  Any items that appear to have been tampered with, misused, or mishandled are not eligible for exchange, and eligibility is at the sole discretion of The Colour Cafe.  When providing information to us, such as billing, shipping, and contact information, it is the customer's responsibility to assure the accuracy of such information.  The Colour Cafe will assume no responsible for any losses suffered by the  customer due to inaccurate information provided to us by them.  

contact...

You may contact us by email with any questions you may have at the following email address:  info@thecolourcafe.com.  We will do our best to promptly respond within 24 hours.

security & privacy statement...

When checking out through our shopping cart, we ask that you provide us with an email address that we can reach you at in case we need to contact you regarding your order.  The Colour Cafe does not share nor disclose any personal information obtained from our customers.  Any information is strictly used to provide the best customer service possible and to process orders as efficiently as possible.  Our shopping cart is Thawte SSL Certified which ensures all information is encrypted, making it  impossible to intercept or steal, and  The Colour Cafe is PayPal Verified.

disclaimer...

This website is not intended to offer medical advice or assistance.  If you have any questions regarding a medical issue, please consult your physician or dermatologist.  The Colour Cafe is not affiliated or associated with Bare Escentuals, i.d. bareMinerals, or MD Formulations.  By using this website, the customer agrees to assume all responsibility in connection with it's use and the products for sale.  The purchase of a product from this website constitutes unconditional acceptance of all terms and conditions stated herein.

 

 

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